Cancellation Policy Reminder
We publish our policy frequently, so that there's no misunderstanding. It's up at our site and has been published in our late January invitation letter. Every so often, we'll publish it again.
Before June 15th, you can still cancel part or all of your PBV services and receive a 90% refund on the amount of services reserved (10% is non-refundable). You can drop services or cancel entirely by phone or email, and we'll send you a refund check quickly. We'll also try to find you a buyer for your wristband.
We will include our written cancellation policy in at least six email updates prior to the deadline of June 15th: on or after the 15th of June, we will make no refund.
If you want to extend the 90% refund all the way through until Wednesday, July 18, at 10:00 pm, you can click on "Cancellation Protection" on the online registration form. The non-refundable fee for this protection is five percent of the value of services you have reserved with PBV. (One exception: check with us please for cancellation protection on the PHAT Trailer Accommodations.)
This protection covers only the period from June 15 to July 18 at 10:00 p.m. It must be taken at the time of registration.
For more on cancellation, please click here:
PBV CANCELLATION POLICY AND INFO